Pochote Ocean Adventures
1. Introduction
At Pochote Ocean Adventures, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or book a tour with us.
2. Information We Collect
We may collect the following information when you interact with our website or services:
- Full name
- Email address
- Phone number / WhatsApp
- Booking details (tour, dates, number of participants)
- Payment-related information (processed through third-party providers)
- Any additional information you provide voluntarily
3. How We Use Your Information
We use your information to:
- Process and confirm reservations
- Communicate with you regarding your booking
- Send payment links and confirmations
- Provide customer support
- Improve our services and website experience
4. Payment Information
All payments are processed securely through third-party providers (such as PayPal or similar platforms).
We do not store your credit card or sensitive payment details on our servers.
5. Sharing of Information
We do not sell, trade, or rent your personal information.
Your data may only be shared when necessary to:
- Process bookings
- Comply with legal obligations
- Work with service providers (e.g., payment platforms)
6. Data Protection
We take reasonable security measures to protect your personal information from unauthorized access, loss, or misuse. However, no online system is completely secure.
7. Cookies
Our website may use cookies to improve your browsing experience and analyze website traffic.
You can disable cookies in your browser settings if you prefer.
8. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices of those third parties.
9. Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw consent for data use
To do so, please contact us directly.
10. Contact Information
If you have any questions about this Privacy Policy, you can contact us:
📧 Email: [email protected]
📱 WhatsApp: +506 6010 1437
📍 Costa Rica
11. Updates to This Policy
Pochote Ocean Adventures reserves the right to update this Privacy Policy at any time.
Changes will be posted on this page.